Hotels, motels, resorts, and other destination stays retain their guests by providing them a comfortable place to stay and great satisfaction. Bed linens, bathroom amenities, and other luxury amenities boost guest satisfaction. Bottled water is another way to provide customer satisfaction for your guests, whether you operate a hotel or an AirBnB. Let’s take a look at some of the benefits of private label bottled water for the hospitality industry.
Customer satisfaction is vital if you are in the hospitality business. It’s six to seven times more expensive to acquire a new hotel guest than to keep one that has used your hotel in the past, according to Glance. One way to satisfy your guests is to make sure that they are comfortable, and bottled water is one opportunity to satisfy them. If your guest goes to a local grocery or convenience store to buy a case of bottled water it is likely to cost them between $7 and $9. Since the average cost of a hotel is about $212 per night, bottled water is a great way to make your guests feel comfortable and provide them with an amenity that they don’t have to pay out of pocket for.
The majority of Americans do not hydrate enough. According to a survey by the Nutrition Information Center, 75% of Americans only drink 2.5 8-ounce glasses of water per day. Moreover, it takes about 45 minutes for the body to hydrate properly after consumption of water. The average person will travel between 8 and 12 hours by car for their vacation, which limits their ability to rehydrate. Bottled water is a great way to let your customers hydrate properly in their hotel after they check in for their first night.
According to a study conducted by JD Power in 2002, it was revealed that a significant portion of hotel guests, approximately 50%, expressed a desire for access to bottled water in their hotel rooms, but did not receive it. This finding emphasizes the importance of offering this amenity as a means to enhance guest satisfaction and ultimately retain guests at hotels and other lodging establishments. By providing complimentary bottled water or even offering premium options for purchase, hotels can cater to the preferences and convenience of their guests, resulting in improved overall guest experiences. Satisfied guests are more likely to have a positive perception of the hotel, recommend it to others, and become repeat customers, leading to increased guest retention and long-term business success.
The Crystal Beverage Company is in a prime position to offer private label bottled water for your hotel and hospitality guests. With aluminum bottles and contemporary plastic designs, you can get sustainable bottled water options without having to pass the cost onto your guests. You can request a quote for private label water bottles that are designed for your brand, event, and customers.
To request more information or to get an estimate, simply fill out the contact form below.